In the Control Panel :
- Double- click Administrative Tools ,
- Click on Computer Management
- Click on Disk Management .
* If the external hard drive appears:
+ it is necessary to partition and then format it to appear in the workplace .
* If the disc does not appear :
+ Test with a different USB cable
+ Try to unplug the drive , turn it off , reconnect , then turn it on
+ Install the latest drivers from the motherboard , including USB drivers !
+ Check the manufacturer's website if the hard drive have no specific drivers .
* If the disc does not appear :
+ Test with a different USB cable
+ Try to unplug the drive , turn it off , reconnect , then turn it on
+ Install the latest drivers from the motherboard , including USB drivers !
+ Check the manufacturer's website if the hard drive have no specific drivers .
Also check if it does not offer a section with answers to FAQ
+ Check ( if possible ) the jumper in the rack (SATA1/SATA2 for Sata disk ) or
+ Check ( if possible ) the jumper in the rack (SATA1/SATA2 for Sata disk ) or
position it on the master ( IDE Disk )
+ Connect the hard drive housing directly on the motherboard (or another box ) to
+ Connect the hard drive housing directly on the motherboard (or another box ) to
check if the failure is due to the housing or the HDD
